How do I track my lost baggage on Biman Airlines?

Biman Airlines is the foremost airline in Bangladesh, and they have been providing the best services and on-time flights for more than 25 years. It is one of the main reasons the passengers travel with this airline. While traveling with Biman, if you lose your luggage and need help, you can contact the airline directly and file a complaint. They will provide complete guidance for the issues and a tracking number through which you can track the baggage. However, you can track lost baggage on Biman Airlines in numerous ways. We have included complete information in the article below to make it easy.

How do you track the lost baggage on Biman Airlines?

If you have lost your baggage while traveling with Biman Airlines and after reporting it to the airline, you need to track the status. In that case, you must have a tracking number. There are numerous ways you can check the luggage status. You will be enlightened with the mediums in the passage below.

Use the online medium to track the baggage:

One of the most expeditious and best ways to track luggage on Biman Airlines is through the online method. To use this process, you must go through the steps described below:

• Access to the official web page of Biman Airlines.
• At the top of the page, you will get the Travel Info tab.
• Under that tab, click on the Baggage Info option. 
• On the next page, you will see the multiple options. Scroll down and select the Trak Baggage link.
• Fill out the Bag Tracking Number and Ticket Number in the given sections. Tap on the Search option.
• Now, details of the luggage will be shown on the screen.

Track the baggage by using the phone call medium:

You can use the phone call method to track the bags on Biman Airlines. This is one of the most efficient and swift ways to do this; you need to dial +44 (0)161 228 6605. After making the call, follow the directions provided below:

• IVR options will be given once the call gets transferred to the computer's automated voice.
• Listen to all the options carefully and then press the key.
• The call will be directed to the customer service agent.
• They will resolve all the issues within a few minutes.

Send an email to track the luggage:

If you are still searching for another medium to track the luggage on the airline, then use the email option. It is one of the most common meteoric ways, and you need to email lonrs@biman.gov.bd. While sending the mail, attach the baggage tracking number. After receiving the email, the customer service executive will get back to you within 3 to 6 business days.

Visit the airport to track the baggage:

You can also go to the airport to track the luggage. At the helpdesk, provide the tracking number, identity proof, a valid passport, a government-approved identity, and other documents. The customer service representative will verify all the papers and help you with the issues. 

How long does it take to locate lost luggage on Biman Airlines?

After you report the lost luggage on Biman Airlines, then you can track the status. However, the airline will provide the bag within 10 to 15 days.

What happens if Biman Airlines does not find the lost luggage?

If the airline somehow fails to find your bag, they will provide compensation on behalf of it. It can be in the form of a voucher, or you will receive cash from Biman Airlines. If you still have any issues, then contact the customer service representative. They will aid you regarding the concerns.

What are the other ways to track the lost luggage?

You can use the Biman Airlines application to track your luggage status. For that, follow the directions as included below:

• Download the application of Biman Airlines.
• Enter the mobile number in the following sections and click the continue option.
• Now, on the next page, you will get the option Baggage Info. Click on that option.
• Type the  Bag Tracking Number and Ticket Number in the given boxes and tap on the search option.
• All the details of the luggage will be fetched on the screen.

Conclusion:

With the aid of the mediums noted above, you can track lost luggage on Biman Airlines. They will provide the best services and help. If you still have any issues, then contact the customer service agent or access the officail web page of the airline. They will resolve all the problems as soon as possible. The airline believes in giving passengers the finest facilities and making the traveling experience more smooth and hassle-free.