What is the cancellation policy for Bangkok Airways?
  • 16 Sep, 2024
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  • Travomint

What is the cancellation policy for Bangkok Airways?

Do you have a booking with Bangkok Airways, and are you concerned about the cancellation terms and conditions? Bangkok Airways is a Thailand-based airline that provides customer-centric cancelation policies and services. If your original plan changes and the new plan requires flight cancellation, do not worry. Bangkok Airlines allows passengers to cancel their bookings, subject to some rules and conditions. You can cancel the flight ticket via the Bangkok Airlines website by phone or at the airport by paying the cancellation fee if applicable. Moreover, the details about Bangkok Airlines' cancellation policy, cancelation process, and fee we will discuss in the article stay connected. 

Bangkok Airlines Cancelation Policy - Terms and Conditions 

  • The Bangkok Airlines 24-hour cancelation policy states that if your departure is over a week and you complete the cancellation within 24 hours, you are eligible for a full refund, and no cancelation fee is applicable. 
  • If you cancel the ticket after 24 hours have passed, a cancellation fee based on time, cabin class, route, destination, and other factors applies. 
  • If you have a refundable ticket, you can still get a refund after 24 hours by paying the cancelation fee. However, this is not valid for non-refundable fares. 
  • If you cancel a Bangkok flight ticket due to the death of the passenger or his/her close family member, the airline waives the charges. 
  • If you don't cancel the ticket before departure, a No-show applies. In that case, the ticket value is entirely forfeited, and you don't get any refund, irrespective of fare rules. 
  • If Bangkok Airlines cancels the booking or delays it for more than 3 hours, you have the option to cancel the ticket and PT for a refund of the unused ticket value. 

Bangkok Airlines Flight Cancelation Process 

Unless the booking is made via the website, you can cancel the flight online, by phone, or at the airport. Here is the complete information. 

Cancel the booking online: This is the most straightforward and convenient option for canceling the Bangkok flight ticket. You can start by accessing details and proceeding with the cancelation option; the process is as follows: 

  • Go to the Bangkok Airlines official webpage and log in 
  • Otherwise, you can navigate to the My Booking section on the same page 
  • Enter the confirmation code and surname, retrieve the booking information
  • Select the flight ticket you wish to cancel and click 'Cancel Reservation.' 
  • Provide the reason 'Why you want to cancel the booking' and proceed 
  • On the payment page, you may be required to pay the cancelation fee 
  • You can cancel the flight booking by filing the ongoing instructions 
  • After the ticket is canceled, you will get the cancelation confirmation message for cancelation soon 

By Phone: You can speak to Bangkok Airlines customer service and ask them to cancel the booking. Dial the Bangkok call center number and talk to the agent. Provide the book information so they can access it and confirm the cancellation and reason. The agent will cancel the Bangkok flight booking on their behalf and confirm the cancellation fee if applicable. Pay for the charges, and once the ticket is canceled, you will receive a confirmation from Bangkok Airlines. You may need to pay additional service tax if using the phone option to cancel the Bangkok flight ticket. 

Bangkok Airlines Cancellation fee

You don't need to pay any fee unless departure time is one week away and you complete the cancelation within the same day or 24 hours. A cancelation fee based on cancellation time, fare rules, and other factors applies if you fail. Various factors are involved with the cancellation fee; if you want accurate information, speak to Bangkok Airlines customer service. 

Conclusion: You can cancel the flight ticket with Bangkok Airlines using several options, including online and offline. Moreover, if the booking has been made through a third party or other travel agencies, you must contact them directly. The details about the Bangkok Airlines cancellation policy, fee, and cancelation process are thoroughly explained in the article. If more information is required or you have doubts, speak to Bangkok Airlines customer service directly. Moreover, visit the Bangkok Airlines website and the cancelation age to access unlimited cancelation-related self-help links and valuable information.