Can I Get a Refund When I Cancel My Turkish Airlines Flight?

If you’ve booked a flight with Turkish Airlines but need to cancel due to an emergency, you may wonder whether you're eligible for a refund. According to Turkish Airlines' refund policy, passengers can request a refund after canceling their flight, provided they meet the airline’s specific conditions. Here’s a detailed guide to help you navigate the refund process.

How to Request a Refund from Turkish Airlines

Through Manage Booking

1. Visit the official Turkish Airlines website.
2. Navigate to the “Manage Booking” section.
3. Enter your booking reference number and last name.
4. Select the cancellation option to cancel your flight.
5. After cancellation, click on the refund option.
6. Fill out the refund form with the required details and submit it.
7. You should receive your refund within a few days.

By Phone

1. Call the Turkish Airlines customer service number at 1 (800) 874-8875.
2. Speak to a representative and request to cancel your ticket.
3. Inquire about your refund eligibility.
4. Provide the necessary ticket details to initiate the refund process.

Turkish Airlines Refund and Cancellation Policy

Turkish Airlines’ refund and cancellation policy varies based on your ticket type and the timing of your cancellation. Below are the key details:

Refundable Tickets

• Passengers with refundable tickets are eligible for a full refund upon cancellation.

24-Hour Cancellation Policy (U.S. Only)

• Per the U.S. Department of Transportation, passengers can cancel flights risk-free within 24 hours of booking, provided the flight is scheduled at least seven days in advance.

Non-Refundable Tickets

• More than 12 hours before departure: No cancellation fee applies.
• Between 1–12 hours before departure: A cancellation fee is charged (TRY 1310 for standard flights, TRY 2200 for flights to Ercan).
• Less than 1 hour before departure: No refund is given, except for airport taxes.

Turkish Airlines-Initiated Cancellations

• If Turkish Airlines cancels your flight, you are entitled to a full refund or the option to rebook on an alternate flight.

Flight Delays

• If your flight is delayed by 3–4 hours, you may be eligible for a refund or compensation.

For further related information, you can also read about Turkish Airlines’ Policy for Missed Flights to understand your options in case of unforeseen circumstances.

Frequently Asked Questions

Q.1 What Is Turkish Airlines' Refund Policy?

Ans:- Turkish Airlines allows refunds based on ticket type and cancellation timing. Refundable tickets are eligible for full refunds, while non-refundable tickets incur fees depending on the time of cancellation.

Q.2 What Is the Turkish Airlines Refund Phone Number?

Ans:-  You can reach Turkish Airlines' refund department by dialing 1 (800) 874-8875. Their agents are available 24/7 to assist with cancellations and refunds.