How to Reach the Turkish Airlines Call Center?
  • 08 Jul, 2024
  • Travel tips
  • Travomint

How to Reach the Turkish Airlines Call Center?

Get a better understanding of contacting Turkish Airlines

The passenger airline Türk Hava Yolları Anonim Ortaklığı, commonly known as Turkish Airlines, is a top-rated air carrier in Turkey. The airline has offered flight services to almost 300 destinations around the globe, making it easier for travelers to commute in any region by air. Now, there could be many questions in the mind of a traveler who wants to reserve seats with Turkish Airlines, such as the associated services with the reservation, baggage limitations, and special requirements. To get answers to any of the travel and flying questions, the customer service of the Turkish air carrier should be contacted.  

Read the following guide to get a detailed understanding of contacting Turkish Airlines based on your requirements and ease. 

1. Connect with the call center

To make a direct conversation with the airline representative, you can connect at the call center of Turkish Airlines. The contact number you must use to get through to the call center is 1800-874-8875, and you will receive direct help from the available representative. There are a few call steps that you can choose to follow, which are:

  • Dial the phone number of Turkish Airlines at first,
  • Then, you can set the language of your liking to continue the call,
  • A few prompts will be shared with you to connect you with the concerned representative,
  • You may need to wait for a moment until a representative is available,
  • As the call connects, share your queries and receive prompt assistance. 

2. Communicate on the chat 

Virtual communication is also made possible at Turkish Airlines, which makes it easier for people to connect with a representative immediately. The virtual chat option is available on the site and can be accessed at any time from any region. The steps you should consider to follow for communicating through chat are as follows:

  • Firstly, you have to open the Turkish Airlines page in the browser,
  • Pick the “Get in touch” option from the Help tab on the site,
  • As you are directed to the new page, seek the chat option to select,
  • You will be diverted to the chat page, where you can start communicating virtually with the Turkish Airlines representative. 

3. Take advantage of the Feedback Form 

Using the feedback form, many questions, concerns, and requests can be shared with Turkish Airlines customer service. You can add your queries as needed and input other essential details to receive the answers from the live representative. Below are the steps mentioned to follow for filling out the feedback form:

  • Reach the Turkish Airlines homepage, and click the Help option,
  • On the appeared tab, you must select the Feedback option,
  • Choose the “New Feedback” option on the page to proceed,
  • Now, you will have to select the necessary topic and the query you have you have,
  • Further, input the details as needed on the form,
  • At last, click the Send option to share it with Turkish Airlines. 

4. Direct messages on social media 

Queries could be sent to Turkish Airlines' social media account with the direct message feature, and a representative will quickly connect with you to assist you online. Twitter, Instagram, and Facebook are some of the social media sites that allow direct communication with individuals regarding any travel concerns. The detailed procedure for direct messaging on a social account is mentioned below:

  • Direct to the Turkish Airlines official page,
  • Reach its bottom to find the social media column,
  • Pick the social media icon as per your choice to direct on the page,
  • You may be asked to sign in to your account to proceed,
  • Next, you have to choose the Message option,
  • Send your questions in detail as the inbox opens and wait for a representative's reply.