What is the Refund Policy for IndiGo Airlines?
  • 30 May, 2024
  • Travel tips
  • Travomint

Cumulate vital specifications about the refund of IndiGo Airlines

Airline traveling is convenient due to the extensive choices and alternatives available. More than that, it provides diverse conveniences to counter the uncertain nature of traveling. So, when you have made an arrangement with IndiGo Airlines but face an unknown condition that could result in the cancellation of the itinerary. Further, a refund could be appealed thereafter but various specifications are required to be considered for the same. Thus, the details of those can be found in this subheading. 

Discover information on the refund policy of IndiGo Airlines

IndiGo could sanction requests for reimbursement according to the airline's statutory provisions. Moreover, the regulations on those can be sought by reviewing the IndiGo refund policy, and the rules embedded in it are as such:-

  • Airlines could refund the amount based on the deductions for the cancellation amount. However, the reservations could be canceled 3 hours prior to the domestic and 4 hours before the international flight departure.
  • When an airline cancels or reschedules an original flight for reasons that are within their manageable power, then you can cancel a booking and receive a complete reimbursement. 
  • When you didn’t use your tickets or fall into the “No Show” category then only applicable tax could be refunded. 
  • Refunds could be processed in the same manner that is used at the time of making a reservation. 
  • Reimbursement on the voluntary ticket could be processed after deductions of a penalty, and that may take around seven business days. 
  • If you have traveled on a domestic route, then a refund in cash can be received from the airline counter, and international routes could submit their concern to customer.relations@goindigo.in. 
  • A booking formed through a travel agent could not hold the airline responsible. In this case, you get to approach them for reimbursement. 

Render details of the ways to request a refund on IndiGo Airlines 

A qualified or competent one can submit their request for reimbursement over the different options shared by the airline. Thus, the details about those utilizations can be found in the bottom topics. 

Call to IndiGo for refund

When you have a wish to avoid a stressful procedure of refund then you can try getting to their customer service on a call. Here, within no time, your appeal could be put forth, as well as all the necessary information regarding the claim. For that, you can dial IndiGo phone number 1 (877) 606-2560 and then choose refund options from the record menu. 

Request a refund online 

A plea for a refund on IndiGo through a call could make some additional changes. If you are looking to avoid the same then you can carry out the procedure through an online mode. Here, you get to carry out tasks on your own and observe each concerning detail. Hence, the clues for using this have been mentioned at the bottom.

  • Get to the authenticated site of IndiGo Airlines
  • Further, choose the “manage” icon and then select the “edit booking” option.
  • Now, submit PNR or booking reference number with email or surname
  • Then, click on the modify options and choose “cancel booking” icon
  • From the “cancel booking” tab, choose refund and follow the on-screen process.
  • As this process is completed, then you could receive a refund number with other details in the registered email and phone number. 

Airline counters at the airport 

One more channel, where you can submit requests for refunds to airline counters of the airport. Further, this is also an appropriate option for raising a refund for cash. There, you get to share flight details and acknowledge other concerns. When you have completed all the requisite information then you can have your money back. 

Furnish information for a missed IndiGo flight 

When a flight is missed due to passenger default, then the airline cannot hold any responsibility for the same. In this case, a refund related to tax could be processed only, not the other amount. But when a connecting flight is missed because of an airline fault, then you may claim for it depending on the conditions. 

Bottom Line

Furthermore, when you get at the above then you can find proper information on the subject related to the refund of IndiGo Airlines. If there's anything that is difficult to understand then you can approach their customer service team and get resolutions.