What is the Biman airline policy for missed flights?
  • 10 May, 2024
  • Travel tips
  • Travomint

What is the Biman airline policy for missed flights?

An emergency does not occur with any prior information; you might have any last-minute work or family emergency, which results in missing the flight. When you have made the flight reservations with Biman Airlines, then on some routes, you might not be able to get anything from the customer service for the flights you have missed. However, on some, you are eligible for some compensation, but for that, you must have some convincing reason. A form needs to be filled with accurate information, and the airline will let you know whether you are eligible for the concession or not. 

The Biman Airline missed flight policy: Whenever you have accidentally missed a flight scheduled with Biman Airline. All the rules and regulations that are mentioned in the Biman Airlines missed policy are listed below, so you can easily go through them and act accordingly:

  • The first condition to ask for any compensation or refund on the missed flight is that you should have a valid reason. 
  • Make sure that the claim gets submitted within 24 hours of missing the flight. 
  • If you have missed a flight because of some extreme medical condition or any health issues, then you have to submit the required documents. 
  • The executives from the airline, will go through all the verification and then let you know about the further procedure you need to follow. 
  • The tickets should be booked from the official website of Biman Airlines, as tickets purchased via the travel agency will not be eligible for a refund in any situation. 
  • If you have missed the flight because of continuous delays from the airline, then a refund with compensation can be requested.
  • You may miss your layover flight because of the fault caused by the airline. In such a situation, the airline will make sure that you receive a refund and compensation for the inconvenience you have experienced. 
  • You can rebook the flight with Biman Airline, but you have to pay the missed flight charges. 
  • Other situations where the airline will provide a refund for missed flights are demise in the family, accident, emergency, or if the health deteriorates at the last moment. 
  • If there is no valid reason for missing the flight with Biman Airlines, then no refund will be given and the airline might require a confirmation from the next time you travel with them. 

How do I contact Biman airlines?

Whenever you have any queries or troubles about the missed flight with Biman Airlines, all of them can be resolved by contacting customer service. Once you are connected with the representatives, they will resolve each concern you have about the journey to make things convenient for you. We have explained all the contact mediums below so you can choose the one that you find most quick and comfortable: 

  • On the Phone: There is only one way that can connect you instantly with the customer service advisors is the phone. You will be directly connected with the representatives and be able to explain all the concerns in detail. You just have to dial +44 (0)161 228 6605/2636, the customer service phone number, and provide them all the information about the flight so they can help with the journey accordingly.  
  • The Live Chat: Contacting on the phone is believed to be the quickest way to get help from the airline. However, if you face any connectivity issues on the phone, then live chat support is available to help. This service is there to help 24 hours every day, and no charges will be required. Having an active internet connection is mandatory.  The following process will connect you with the live chat agents: 
    • Visit the official webpage of Biman Airlines.
    • Click on the login and open the account by adding the login credentials. 
    • Scroll down to the Useful Links section and pick Contacts. 
    • A message section will appear at the bottom right corner. 
    • Open it, select the language and the query to start the conversation. 

How can I rebook my Biman Airlines flight ticket?

The flights you have missed can be booked again by navigating the ticket via Manage Booking. It lets you access the flight, and you can easily make the required changes to it. You can access the flight ticket, and then the journeys can be rebooked. We have given all the steps you should follow to rebook the missed journey: 

  • Visit the official website of Biman Airline. 
  • Click on the Modify Trip option given at the top of the page. 
  • Add the PNR code and the last name of the passenger to open the flight. 
  • Get to the Menu then pick Rebook/Reschedule, and your previous booking will open with a form. 
  • You need to fill out the form with all the accurate details and information about the new booking. 
  • You can submit the form, and the airline will send you a confirmation with the new flight ticket. 
  • The ticket can be received via email, or you can get it from the official webpage.