What is the refund policy for Emirates flights?
  • 21 May, 2024
  • Travel tips
  • Travomint

What is the refund policy for Emirates flights?

Emirates provides the option to modify the flight as per your choice by paying the penalty charges. Passengers who do need the return ticket can request the airline for a refund. If you are wondering “Can I cancel Emirates return ticket”, then there are several modes available through which you can easily request to cancel the ticket and get the money back. However, to learn about the terms and conditions regarding refunds read the airline's policy. You can read the information below to get further information on the refund policy, the process to request a refund, and other relevant details.

Emirates refund policy:

  • Passengers who cancel their flight within 24 hours of the purchase are entitled to a complete refund. 
  • After 24 hours, the airline will charge some penalty fee for cancelling the flight which will be deducted from the refund.
  • The airline will only provide a refund for the unused part of the ticket.
  • The refund amount for the ticket depends upon the destination and days left for the flight.
  • Emirates will refund the amount through the original mode of payment.
  • It can take up to 15 business days for the airline to refund your amount and even takes longer for a reservation via cash.
  • If Emirates cancels your ticket, then a complete refund will be offered.

Several mediums to request a refund with Emirates:

There are currently four simple mediums that you can use to get a refund for your Emirates flight. Go through the below information to learn the process for using them and follow the desired mode:

Filling out the Refund form - The most convenient way to get your money back for the flight is through the refund form. You need to fill out the form through the official webpage or mobile application to submit the request. Give a few days to Emirates for verifying all the information and you will be provided with the amount. Following are the instructions to fill out the refund form:

  • Open the Emirates official webpage or the mobile application on your device.
  • Tap on the “Help Center” button on the main menu.
  • Click the option to fill out the refund request, and you will be directed to a new page. 
  • Complete the form with the booking details and personal information. 
  • Pick the payment mode and confirm the details on the form. 
  • After that, the airline will verify all the details on the form and get you a refund in a few days.

Call customer service - You can talk to customer service at the airline for canceling the flight and they will help you with the refund. Dial the official telephone number of Emirates and as your call gets through with the executive, they will assist in canceling the booking and share all the information regarding the refund. If you want to request a refund via call, then use the described points:

  • Make a call to the Emirates telephone number.
  • Press the button for a language in which you wish to continue.
  • Choose from the IVR instructions to request a refund for the flight.
  • Hold up for a few minutes, until the live person gets in touch with you.
  • Share the requested ticket information and also provide the other relevant details.
  • The executive will immediately cancel your booking and start the refund process.
  • Once the cancellation is confirmed the airline will send a confirmation message.

Visit the airport - When you are unable to cancel the booking through both of the above-mentioned modes, then you can also try visiting the Emirates office at the airport. Provide the booking details to the live executive and the ticket will be canceled. The executive will fill you in on the refund and also answer any other questions.

Contact travel agent - If you have booked the ticket via a travel agent, you need to contact them only to cancel the flight. Share your flight details with the agent and other required information, then they will cancel your ticket and provide a refund. Their refund process will take a little longer than the airline.

Through the above-mentioned details, you surely would have received all the necessary details about the refund. If there is still any query or you require help with anything, then connect with customer service.