Turkish Airlines Missed Flight Policy: What You Need to Know
 

Flying with Turkish Airlines connects you to over 340 destinations in 129 countries, offering reliable and affordable services. However, missing a flight due to unforeseen circumstances, like traffic delays, can be stressful. Here’s a detailed breakdown of Turkish Airlines' missed flight policy to help you navigate such situations:

Missed Flight Policy Details

Domestic Flights

Turkish Airlines only refunds airport taxes or landing charges for EcoFly, ExtraFly, PrimeFly, or Business Class tickets. Ticket cancellations or refunds are not allowed.

International Flights

Tickets in the Promotion, Semi-Flexible, Flexible, Business Promotion, Business Semi-Flexible, and Business Flexible categories are non-refundable. However, depending on the ticket type, class, and route, you can reuse the ticket by paying a penalty.

Flights Missed Due to Airline Fault

If you miss your flight because of a Turkish Airlines delay or cancellation, you are entitled to a refund or a free rebooking for the next available flight.

Informing the Airline

If you fail to inform Turkish Airlines, your ticket may be canceled, and no refund will be provided. However, you can reschedule by paying the applicable charges.

Document Submission for Missed Flights

For specific reasons like emergencies, submit supporting documents to the airline to reschedule without incurring additional fees.

Missed Connecting Flight with Turkish Airlines

Missing a connecting flight can be frustrating, especially if it disrupts your travel plans. Common reasons include:

• Delays from your first flight.
• Poor weather conditions.
• Time constraints at the connecting airport.

What to Do If You Miss a Connecting Flight

• Contact Turkish Airlines Immediately:- Notify the airline if you suspect you’ll miss a flight. If airborne, inform flight attendants about your connecting flight. On the ground, visit the helpdesk for assistance.
• Visit the Helpdesk at the Airport​​:- Report to the airport helpdesk as soon as possible. The airline staff will assist with rebooking or reimbursement.
• Rebook Your Flight:- Discuss rebooking options with Turkish Airlines’ customer service team to secure the next available connecting flight.

Costs for Missing a Connecting Flight

If the missed connection is due to the airline, you won’t be charged additional fees for rebooking. However, other costs like accommodations, meals, or travel adjustments may apply.

Rescheduling Your Turkish Airlines Flight

If you miss a flight or need to change your plans, you can reschedule your ticket online or offline.

Online Rescheduling Process

1. Visit the Turkish Airlines website. 
2. Navigate to the Manage My Trip section.
3. Enter your Booking Reference and Last Name.
4. Select the option to reschedule your flight.
5. Choose new flight details (date, time, departure, and arrival).
6. Pay applicable charges and receive confirmation via email or SMS.

Offline Rescheduling

Call Turkish Airlines at 1 (800) 874-8875 to request rescheduling. Share your ticket details, and the representative will assist you in rebooking.

Compensation for Missed Flights

If your flight is delayed, canceled, or missed due to specific airline-related reasons, Turkish Airlines offers compensation.

How to Claim Compensation

1. Visit the Turkish Airlines website.
2. Go to the Manage My Trip section.
3. Enter your PNR number and Last Name.
4. Select the Compensation option and fill out the required form.
5. Submit the form, and Turkish Airlines will process your claim.

Alternatively, you can call 1 (800) 874-8875 for assistance with compensation claims. For more information on Turkish Airlines refunds, read the complete guide here.

Final Thoughts

Turkish Airlines provides various options for handling missed flights, including rebooking and compensation. Whether you miss a domestic or international flight or face a missed connection, acting promptly and knowing the airline’s policies will help you minimize disruptions.